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Table of Contents -- Frequently Asked Questions

Prices -- Why doesn't the website have prices for the glass?
Catalog -- Is there a parts catalog available?
Manufacturer/Converter -- Does DCM Company manufacture the glass or do conversions?
Insurance -- Does DCM Company process insurance claims?

 

Prices?

Conversions, RVs, Shuttle Buses, and Pickup Caps are unique items created by national and regional companies. At DCM Company, we work with manufacturers to supply replacement glass to the auto glass replacement industry.

Giving you a price for a replacement glass or window before we have identified it would be misleading. In some cases, the exact replacement might not be available. More harm than good would be caused from our customers writing estimates for replacement work with prices for specialty glass we could not supply. Each conversion and RV replacement glass request receives individual attention. Only after we have identified the glass, window or windshield from the information you provide can we give you a price for glass.

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Catalog?

Responsibility for identifying the correct replacement glass rests in our hands. After all, we invited you to "Experience Our Experience." Our job is to know which replacement glass you need depending upon the information you provide. Creating a complete replacement glass catalog is not possible with the endless variety of windshields and windows used over the years.

In place of a catalog, we recommend using our website as the beginning point for a replacement glass for van conversions, motor homes, truck caps, and shuttle buses.

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Manufacture/Converter?

DCM Company is a distributor of glass for replacement in van conversions, motor homes, truck caps, and shuttle buses. We do not manufacture windshields or glass. We do not convert vans, pickups or SUVs, either.

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Insurance?

Insurance claims, deductibles, mark-ups, and labor rates are not the business of DCM Company. We do not interfere in the relationships between vehicle owner, glass shop manager, and insurance company. DCM Company is not involved in the insurance claims process.

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DCM Company
a div. of RV Marketing, Inc.
2016 Borneman Avenue
Elkhart, Indiana 46517 USA

Toll-free 1-888-303-8570
Phone 574-294-6989 Fax 574-294-7599

www.dcmco.com

E-mail: Customer Service

Copyright 1998-2003 RV Marketing, Inc. dba DCM Company & V-Sales

Additional sites: www.rvseating.com